How do I fix a scratch on my finish?
If the scratch is white, the finish has not been compromised and is repairable. Simply using a flooring cleaner, like Bona, should eliminate these blemishes. If the scratch is deeper but the raw wood is not exposed, light buffing with a white polishing pad can shine up the dull area. Often the damage becomes less obvious. When removing stains from any wood floor, always begin at the outer edge of the stain and work toward the middle.
My wood floor was damaged through the finish. Can it be repaired?
If you have a minor chip or slight damage, this may be minimized with a colored wax. Color Rite Caulk and Mohawk Fill Sticks are wood fill products that work great to reduce the appearance of deeper blemishes. For light scratches we recommend Tibet Almond Stick. If the damage is severe enough, board replacement is typically the best option. To match your floor repairs, we suggest that you take a sample of the flooring to your local hardware store. In most cases, more than one shade may be appropriate.
Can I refinish my Cali Bamboo® Flooring?
Major modifications are not recommended and are never a guaranteed solution; all repairs are unique. Excessive sanding is not covered under warranty. Nevertheless, the method of refinishing Cali Bamboo® Flooring is the same as any hardwood flooring. An aluminum oxide coating is advisable. Please always seek assistance from an NWFA Certified Specialist, and always test on a sample plank before you proceed.
What changes can I expect in my flooring from season to season?
Cali Bamboo floors, like all species of hardwood flooring, are subject to changes in temperature and humidity. Seasonal fluctuations in relative humidity may cause the wood flooring to gain moisture with periods of high humidity, and lose moisture during low periods of humidity. These changes may be noticeable. During warm, humid weather, wood expands. During dry weather, wood contracts. This seasonal movement is a normal characteristic of wood flooring, and can be minimized by using a HVAC system to maintain relative humidity between 40%-60%.