Your Shopping Cart Is Empty

Privacy Policy

CALIBAMBOO.COM PRIVACY POLICY

PLEASE READ THESE PRIVACY TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS WEBSITE.

We are committed to protecting your privacy.

Cali Bamboo, LLC, and its subsidiary and affiliate companies (collectively, “Cali” or “we”, “us”, or “our”) respects the privacy of all of our visitors and we pledge to provide you with the best online experience possible. This Cali Bamboo Privacy Policy (“Privacy Policy”) describes what information we collect from you, how we may use it and the steps we take to ensure that it is protected. By accessing or using this website, mobile application or other Cali product or service on any computer, mobile phone, tablet, console or other device (collectively, “Device”), you consent to our Privacy Policy . Cali may modify this Privacy Policy at any time effective upon its posting. By continuing to visit our website, or your use of our products or services constitutes your acceptance to this Privacy Policy and any updates. This Privacy Policy is incorporated into, and is subject to, the Terms of Use, including its applicable limitations on damages and the resolution of disputes.

Last Revised November 18, 2019

A. The Information We Collect

We collect information you give us or permit us to access. Information may include, but is not limited to, your name, email and physical address, IP address, telephone number or mobile phone identifier, contact lists, location (including GPS) information, activity and performance information, and when necessary, credit card information. We may also collect information regarding your interaction with, and use of, our website, products and services. Information we may collect includes, but is not limited to, your telephone number, Device identifier and hardware information, IP address, browser type and language, cookie information, system type, whether you have enabling software to access certain features, access times, referring website URLs, information about your purchases and other information about your interactions with us, the webpages you access within our website, the site that led you to our website, the dates and times you access our website, and web log data. We may combine information you give us with other information from Cali sources, transactions and communications. This may include, but is not limited to, information from Cali stores, direct mail, catalogs, events, products and applications, or other Cali interactions. We may also combine that information with data that is publicly available and data from third parties.

B. Cookies and Other Tracking Mechanisms

Cookies. We or our service providers may use cookies to track visitor activity on our website. A cookie is a text file that a website transfers to your computer’s hard drive for record-keeping purposes. We or our service providers may use cookies to track user activities on our website, such as the pages visited, time spent on our website, whether the device used by user is a mobile or desktop computer, to determine the US state where user is browsing from, to identify the last product page user visited, to identify the last category page user visited, the landing page by a user, any third party website that referred user to our website, and any relevant campaign information. Most browsers allow users to refuse cookies. The Help portion of the toolbar on most browsers will tell you how to prevent your computer from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Visitors to our website who disable cookies may not be able to browse certain areas of the website.

Clear GIFs, pixel tags and other technologies. Clear GIFs are tiny graphics with a unique identifier, similar in function to cookies, which are embedded invisibly on web pages. We or our service providers may use clear GIFs (also known as web beacons, web bugs or pixel tags), in connection with our website to track the activities of visitors to our website, help us manage content, and compile statistics about usage of our website. We or our service providers may also use clear GIFs in HTML emails to our users, to help us track email response rates, identify when our emails are viewed, and track whether our emails are forwarded.

Do Not Track. Our website may not respond to Do Not Track signals and we may track your activities once you leave our website. You may disable certain tracking as discussed in this section (e.g., by disabling cookies).

Third-Party Analytics. We use service providers, such as Google Analytics, to evaluate the use of our website, products and services. We or our service providers use automated devices and applications to evaluate use of our website, products and services. We or our service providers use these tools to help us improve our website, products, services, performance, and user experiences. These entities may use cookies and other tracking technologies, such as web beacons or Flash LSO, to perform their services.

For more information about how Google Analytics it collects and processes data see www.google.com/policies/privacy/partners/. For more information about how to opt-out of having your information used by Google Analytics, visit https://tools.google.com/dlpage/gaoptout.

For more information about third party cookies, including information about how to opt-out of these technologies, visit www.aboutads.info/choices (US). Please note we do not operate or control these sites, and are not responsible for the opt-out choices available there.

C. How We Use Your Information

We use your information in order to provide you with the best possible use of our website, products and services, to maintain them, improve them and in order to protect us and our products and services from misuse and unlawful activity. More specifically, we may use your information to provide products and services to you including:

  1. Enhancing, personalizing and customizing user experiences, such as placing an order and other activities;
  2. Communicating with you about your purchase, account information or customer service and to process transactions and orders you make through or in connection with our website and registration thereto.
  3. Analyzing user behavior and trends to better understand our customers and gain consumer insights;
  4. Providing and conducting marketing and promotions including sending periodic e-mails, updates, newsletters, and special offers, and for other marketing or advertising purposes.
  5. Communicating with you about our products, services and events, and for other promotional purposes;
  6. Administering contests, promotions, events, surveys or other features;
  7. Displaying relevant marketing to you and other information about Cali
  8. If you decide to opt-in to our mailing list, you will receive e-mails that may include company news, updates, related product or service information, etc.
  9. To comply with applicable legal obligations, including responding to informal requests for information from governmental authorities and agencies, and to prevent activity we determine to be potentially illegal.
  10. For the enforcement of this Privacy Policy and/or our Terms of Service or any other purpose referenced herein or therein, including to protect the rights of our customers, their end users, and the general public.

We may also use information that has been de-identified and/or aggregated for purposes not otherwise listed above.

D. Security

Cali uses technical and organizational measures designed to protect your information against unauthorized access, theft, and loss. While Cali strives to protect its user’s personal information and privacy, we cannot guarantee 100% the security or confidentiality of any information that you provide to us or that is otherwise disclosed by you online We recommend that you take additional measures to protect yourself and your information, such as installing anti-virus software, closing browsers after use, keeping confidential your log-in credentials and passwords.

We also store each user’s IP address for security reasons, in the event we identify and need to block suspicious activity on our website.

E. Our Commitment To Childrens’ Privacy

We do not knowingly collect or solicit information online from children under 13 and we do not specifically target children under 13 in our marketing materials or other advertising.

F. Disclosure of Your Information To Third Parties

We may provide your information to our affiliates and subsidiaries, as well as to our partners, vendors, distributors, and suppliers, some of which may be outside the United States. We may transfer your information to certain service providers in order to conduct our business operations and offer you additional services. For example, service providers may handle web hosting, credit card processing, shipping, data management, email distribution (including marketing emails), targeted advertising, market research, information analysis, promotions management, installation services, design services, and other services associated with our products and services. We may also share your information as is necessary to complete a transaction or provide a product, service, or feature that you have requested. These serve providers will only use your information for the purpose of carrying out the services provided to Cali and/or you they are required to keep all such information confidential. We may disclose information upon governmental request, in response to a court order, when required by law, to enforce our policies, or to protect our or others’ rights, property or safety. We may share information to prevent illegal uses of Cali’s products and services or violations of the Terms of Use, or to defend ourselves against third-party claims. We may also share information with companies assisting in fraud protection or investigation.

Your information may be transferred to a third party as a part of our business assets in a sale of a part or all of Cali. If this should happen, notice will be provided via the website or other appropriate form of communication. You may also choose to share certain information. When you join or use certain services, you agree to publicly share a basic amount of information, which may include your username, city location, and profile picture. In order to participate in certain features, you may have to adjust your privacy settings and share additional information. You may also choose to share your activity on other platforms, such as Instagram, Facebook and Twitter. Please read the privacy policies of those platforms, because your Cali activity published on those platforms will no longer be governed by this Privacy Policy.

G. Your Rights and Consent to Transfer of Data

Our digital operations are conducted, in whole or in part, in the United States. Regardless of where you live, you consent to have your personal data transferred, processed and stored in the United States, and allow Cali to use, collect, process and transfer your personal information in accordance with this Privacy Policy and applicable laws.

H. Links To Third Party Websites

For your convenience and to improve the usage of our website we insert links to third party websites, for which this Privacy Policy does not apply. This includes links from partners that may use Cali’s logo as part of a co-branding agreement or sell Cali products and/or services. These third party websites may have their own separate privacy policies and Cali is not responsible or liable for the content and activities of third parties. Any use of third party websites is entirely at your own risk. Please note that third party sites may use cookies, collect data or solicit personal information. We encourage you to read the privacy policies of each website that you visit.

I. Your Rights Concerning Your Information

You may opt out of receiving marketing communications from us by contacting us at https://www.calibamboo.com/page/unsb.html or following the opt-out instructions contained in the e-mail or the SMS message. Please note that it may take up to ten (10) business days for us to process opt-out requests. If you opt out of receiving e-mails about recommendations or other information we think may interest you, we may still send you e-mails or SMS messages about your account or responses to your inquiries.

We provide many choices about the collection, use and sharing of your data, from deleting or correcting data you provide to us to advertising opt-outs and communication controls. We offer you settings to control and manage the personal data we have about you.

For personal data that we have about you, you can:

  • Delete Data: You can ask us to erase or delete all or some of your personal information and data (e.g., if it is no longer necessary to provide products or services to you). To request deletion of your information and/or data, please complete our Personal Information Deletion Request Form accessible at https://www.calibamboo.com/personal-information-deletion-request-form/ or call us at (844) 628-4988.
  • Change or Correct Data: You can edit some of your personal information and data through your account. You can also ask us to change, update or fix your information and data in certain cases, particularly if it’s inaccurate.
  • Object to, or Limit or Restrict, Use of Data: You can ask us to stop using all or some of your personal information and/or data (e.g., if we have no legal right to keep using it) or to limit our use of it (e.g., if your personal data is inaccurate or unlawfully held). You can also stop us from selling your information and/or data to others including third parties. If you wish to opt out of the sale of your personal information or data please submit your request by completing the form at https://www.calibamboo.com/do-not-sell-my-personal-information/.
  • Right to Access and/or Take Your Data: You can ask us for a copy of your personal information and data and can ask for a copy of personal information and data you provided in machine readable form. To request a copy of your information and/or data, please complete our Access Personal Information Form accessible at https://www.calibamboo.com/access-personal-information-form/ or call us at (844) 628-4988. Requests to access personal information can only be made twice within a 12-month period. We will respond within 45 days of receiving a completed Access Personal Information Form and verifying your request.
  • You may also contact us using the contact information below, and we will consider your request in accordance with applicable laws.

J. How To Contact Us

If you have any questions, requests or comments relating to our website and/or the Privacy Policy, please write to us or email us at:

Cali Bamboo
Consumer Data Department
6675 Mesa Ridge Rd.
San Diego, CA 92121

Email: [email protected].

CLOSE