Q. Where is Cali Bamboo® bamboo flooring made?
A. Cali Bamboo® bamboo flooring is sourced from within the Anji County within Zhejiang Province of southeast China. Most of the world’s bamboo is concentrated in this region and is therefore the most sustainable place to harvest, process and manufacture bamboo products. Anhui’s warm, moist climate provides ideal conditions for bamboo to thrive, and we source our bamboo from well-managed plantations.

Q. How does bamboo hold up to spills and liquids?
A. While bamboo flooring is naturally resistant to water and other liquids, standing liquid that has seeped between the planks can cause damage. Never wet mop your floor, and soak up spills as soon as possible using a microfiber towel or dry mop. See more bamboo flooring care & maintenance information.

Q. Is Cali Bamboo® flooring safe for my family?
A. Customer safety has always been Cali Bamboo’s #1 priority. We utilize only the highest-quality manufacturing techniques and adhesives to ensure that our flooring is free of harmful chemicals. All our flooring is tested by the leading emissions detection laboratory Benchmark International for volatile organic compounds (VOCs) including formaldehyde. Many of our floors are formaldehyde-free, registering concentration levels as “not detectable”; even those with detectable levels measured 25 times lower than the strictest California Air Resources Board (CARB) Phase 2 standards, and at least half the amount found in the typical air we breathe. Learn more and view all test results here.

Q. Do you sell bamboo accessories like stair parts and transition pieces?
A: Yes. We sell all types of bamboo flooring accessories and stair parts including bamboo stair treads, bamboo stair risers, bamboo stair nosing, bamboo reducers, bamboo t-molding, bamboo quarter rounds, bamboo thresholds, and bamboo baseboards as well as all the glues and adhesives you will need to complete your project.

Q. Will Fossilized® bamboo flooring do well in my area of the county?
A. Fossilized® flooring will hold up in any climate as long as it’s properly acclimated. Because bamboo is a natural product, it will expand as it absorbs humidity and shrink as the air grows drier. The key to avoiding gaps and distortion, in even the most extreme climates, is to remove the planks from the boxes, sticker-stack them, and allow them to adjust to the environment. This typically takes at least 5 days, but extended acclimation times are recommended in regions with high or low levels of moisture. Your floor is ready for installation when the moisture content between the floor and the subfloor is within 3%. Watch how to acclimate flooring.

Q. How do I install bamboo flooring?
A: Please visit our Flooring Installation page and choose installation method. Straight forward with no confusing IKEA diagrams, the official Cali Bamboo Flooring Guidelines help you install with confidence.

Q. How will Fossilized® bamboo flooring hold up to dogs and scratching?
A: We’re all animal lovers at Cali Bamboo, so we designed our flooring with an industry leading 10-coat scratch resistant finish that keeps your floors looking fresh for years, even with active furry friends of all sizes. Keep in mind that all hardwood flooring can be pervious to dents and scratches, so keep your pets’ claws trimmed to avoid excess scratching. Watch pet owners talk about Cali Bamboo flooring.

Q. What makes Cali Bamboo flooring different from other bamboo floors?
A: Not all bamboo flooring is created equally. Cali Bamboo flooring undergoes a proprietary manufacturing process that makes Fossilized® strand woven twice the density of any other hardwood floor in the world with a score of up to 5000+ on the Janka hardness test. Learn more about our Fossilized® flooring manufacturing process.