Q. What is GreenClaimed® Composite made of?
A. GreenClaimed® comes from a proprietary formulation of 50% reclaimed hardwood from local cabinet shops, and 50% recycled HDPE plastics such as detergent bottles and milk cartons. Combined with the tough exterior of our GreenClaimed Shield™ technology, this decking product offers a new strong option in the world of decking products.

Q. What is BamDeck® Composite made of?
A. BamDeck® comes from a proprietary formulation of 60% reclaimed bamboo fibers and 40% recycled HDPE plastics such as detergent bottles and milk cartons. The combination of ultra strong bamboo fibers and ultra long lasting durable plastics give rise to a new hybrid material unparalleled in strength, durability and aesthetic appeal.

Q. What is TruOrganics® Composite made of?
A. TruOrganics® comes from a proprietary formulation of 60% reclaimed wood fibers and 40% recycled HDPE plastics such as detergent bottles and milk cartons. Each plank is further protected by a four-sided ProFormance™ wrap shield. This ultra-durable composition combined with natural wood colors and grain yields a composite deck that boasts both beauty and strength.

Q. What are interlocking Deck Tiles made of?
A: The four surface planks on each Deck Tile are made of the same proven material as BamDeck® composite decking, with a composition of 60% reclaimed bamboo fiber and 40% recycled HDPE plastic. The locking base is made of 100% recycled heavy-duty polypropylene plastic.

Q. What is HDPE?
A. High Density Polyethylene (HDPE) has an extra high strength-to-density ratio and is one of the most commonly used plastics -- typically found in more rigid products like milk gallons, cups and water bottles. Its strength acts as a barrier against moisture, and resists insects, rot and other chemicals. Easily recyclable and free from harmful emissions, the use of HDPE results in decking boards that are stronger, ultra-durable and more sustainable than composites with non-HDPE plastics.

Q. How do I clean and maintain my Deck?
A. GreenClaimed® and BamDeck® are designed to withstand the daily wear and tear of outdoor living, but we do recommended cleaning your deck at least twice a year to remove pollen, organic debris, dirt or stains. A broom or sweeper works better than a hose and is a much greener cleaning method. If you find accumulated dirt or grime, use soap and water and a scrub brush and simply rinse off with water. When cleaning deck tiles, ensure the surface the tiles are installed upon has proper drainage. Additional information can be found on our Care & Maintenance page.

Q. How do I build a deck?
A: Every deck will have its own unique requirements, however our Build a Deck video has lots of good information that can be applied to any deck design.

Q. Can I power wash GreenClaimed® or BamDeck®?
A: It is recommended that only professionals use a pressure washer with wide fan tips, at low pressures. If done improperly, extreme concentrated high pressure will damage any composite deck material. Exercise caution and check with a professional as improper use could lead to damage or loss of your warranty coverage.

Q. Does GreenClaimed® require sealing?
A: All board ends, including ripped/exposed deck board cores need to be sealed using MoistureLockout™ End Board Sealer for full warranty coverage. Sealer must be applied thick enough to the exposed area to provide even coat. Proof of purchase must accompany any warranty claims filed for excessive swelling/cracking of board ends.

Q. Does Bamdeck® require sealing?
A: Sealants are not required or recommended as BamDeck's unique composition is resistant to rot, mold, stains and will not fade or bloat.

Q. Is Greenclaimed® and BamDeck® slippery when wet?
A: Our decking’s textured surfaces provide excellent grip and yield some of the most slip resistant decks on the market.

Q. Will salt-water hurt GreenClaimed® or BamDeck®?
A: Salt-water has not been shown to affect GreenClaimed® or BamDeck® products.

Q. What if my BamDeck® gets scratched?
A: Just as wood decking materials can get marred or gouged, the surface of composite decking can also be scratched. GreenClaimed® and TruOrganics® decks feature four-sided wrap shields, which help to guard against scratches. BamDeck®'s solid homogenous material is ultra-durable and hides normal wear and tear well, maintaining a beautiful surface for many years.

Q. Will heat from grills or fire pits harm BamDeck®?
A: Not usually, but dripping grease can cause stains, so it is recommended a mat is placed under your grill. Improperly installed fire features and fire pits can cause damage from direct exposure to flames or excessive radiated heat. Exercise proper caution when designing, installing and using fire features.

Q. How much ventilation is required under a deck?
A: Make sure there is adequate and unobstructed airflow under the deck to prevent excessive water absorption. Improve drainage or grade flat areas where standing water may gather. For decks with limited ventilation, six inches of clear ventilation is required. Regarding composite Deck Tiles -- which are installed directly onto an existing flat surface -- ensure the surface has proper drainage.

Q. Can I put Greenclaimed® or BamDeck® directly on a concrete patio?
A: All decking products should ideally maintain a minimum of 6" (15 cm) between the bottom of the deck substructure/joists and the ground. The deck design must allow unrestricted airflow under at least half of its perimeter to permit adequate ventilation. However, Deck Tiles are perfect for installations directly on top of concrete or asphalt, and are great for smaller spaces.

Q. Where can Deck Tiles be installed?
A: Deck Tiles feature the same material as BamDeck® composite decking but can be arranged and snapped into place directly on top of an existing patio, balcony, courtyard, or deck. The existing hard surface must be stable, smooth, and even with no more than a 2% grade. Tiles are not recommended over dirt, grass, or other organic material.

Q. Can deck tiles be installed in different patterns?
A: Yes! Each tile has a locking edge on all four sides allowing it to snap together with other tiles in a cross-hatch pattern, straight, linear installations, or in whatever design your creativity allows. The individual tiles themselves should be kept intact; pulling off and repatterning individual planks is not recommended.